If you have questions about your data, or wish to exercise your rights, contact us:
Email: book@rigacruises.com
Phone:+371 282 188 88

At SIA IZIDIKSI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, share, and safeguard information.

9. Contact

We use cookies to improve your experience. By using the website, you consent to the use of cookies unless you disable them in your browser settings.

8. Cookies

You have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent at any time
• Object to processing
• Request data portability
• Lodge a complaint with the Latvian Data State Inspectorate

7. Your Rights

We retain your data only for as long as necessary:

• Booking and customer records: up to 5 years
• Marketing consent: until withdrawn
• Photos/videos: until withdrawn or up to 3 years

6. Data Retention

We use third-party providers under strict agreements:

• Bocun for bookings, reminders, and marketing
• Google Analytics for website analytics
• Email servicesfor newsletters and appointment communication
• We do not sell your data to any third parties.

5. Sharing Data with Third Parties

We collect and process your data based on:

• Consent (e.g., marketing emails, photo/video use)
• Contractual necessity (e.g., service delivery, purchases)
• Legal obligations (e.g., financial record-keeping)
• Legitimate interest (e.g., business analytics)

4. Legal Basis for Processing (GDPR)

We process your data for the following purposes:

• To manage bookings and provide services
• To process product purchases and deliveries
• To send service-related emails and reminders
• To send promotional messages (with consent)
• To analyze website performance via Google Analytics

3. Purpose of Data Collection

We may collect the following categories of personal data:

• Full name
• Email address and phone number
• Date of birth
• Booking history and visit preferences
• Photos/videos (with your consent for marketing purposes)
• Payment information (processed securely via Bokun)
• Website usage data (IP address, browser, cookies)

2. Data We Collect

SIA IZIDIKSI
Rīga, Ēveles iela 12 - 10, LV-1013
Email: book@rigacruises.com
Phone: +371 282 188 88

1. Data Controller

Effective Date: 20.06.2025

Privacy Policy on the Protection of Personal Information